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Q What about travel arrangements?

A We would try and obtain any information there
was on the individual and if they were put on, if we were
running a surveillance operation where we were actually
watching the individual, we would try and find out
exactly what they were doing and when they were doing it.
There was even a document that was sent down from senior
management to us that listed all the airlines on it, and
showed us how to obtain information on an individual by
using the frequent flyer miles programs of major
airlines. You would pretend that you would be that
individual, you would call up and give the name and
social security number and the airlines would provide you
with all that person’s travel, itinerary, anything that
they might currently have on the record. You would just
pretend that you are that person and say, “Yeah, I want
to know how many frequent flier miles I have.” And they
would say, “You just got an extra thousand for your trip
you are taking next week.” “Oh, yeah, can I confirm that
with you.” They would give you all the information and
we would have the intelligence information in the subject
that we were trying to get the information on.

Q So you learned how to obtain itinerary
information for travel?

A Absolutely.